Maintenance
The repair before
it becomes a story.
Most emergencies are slow leaks nobody scheduled. The maintenance desk keeps a vendor bench, decides what is actually urgent, and handles the small work under a number we agree in writing.
The desk
Urgent means water, heat, access, and safety.
Everything else is scheduled. A dripping faucet should not wait on a thread, and a kitchen renovation should not happen because someone was already in the house. The threshold in the agreement is what separates those two.
Structural work, anything that changes the look of the home, and anything over that amount comes back to you first, with a recommendation.
Long-term homes are their own page
- Plumbing, electrical, HVAC, locksmith, and appliance trades we will call again
- After-hours triage for lockouts, leaks, and no-heat calls
- Seasonal checks: HVAC, detectors, gutters, exterior water
- Photos and a note when something is found, not only when it fails
- Your approval before work crosses the number in the agreement
- The same desk beside a tenancy, a stay, or housekeeping-only
Begin
One number for the dripping tap.
Tell us the city and whether the home is a stay, a tenancy, or cleaning-only. The desk is scoped with that agreement.
Talk about maintenance